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Terms and Conditions

Check-in and Check-out

Guests are welcome to check in to their accommodation between 3:00 pm and 8:00 pm on the day of arrival. The address for check-in is 23 Jarvis Street. Late arrivals can be accommodated by prior arrangement only. Guests are required to check out by no later than 10:00 am on the day of departure.

Payment

A deposit of 50% is due within 8 days of the reservation. The remainder is due on the day of check-in. Payment can take place by credit card, by Electronic Fund Transfer or in cash.

Smoking

For the comfort of our guests, Purple House is a non-smoking accommodation establishment.

WIFI

Internet access is available in each of the properties for your convenience. Access up to 100 MB per day is free of charge. Usage higher than 100 MB per day will be charged to the guest at cost price.

Valuables

Purple House on Jarvis cannot accept liability for loss of or damage to any valuables or property belonging to guests or their visitors. It is therefore the sole responsibility of all guests to make arrangements for adequate insurance coverage on all valuable items prior to arrival at Purple House in Cape Town. This includes but is not limited to, photographic equipment, laptops or other electronic devices, jewelry, cash and vehicles.

General Indemnity

Whilst every care has been taken by Purple House to ensure the safety of guests and their possessions whilst enjoying our accommodation, Purple House does not accept liability in the event that any loss or damage to persons or property is experienced by a guest.

Right of Admission Reserved

Purple House on Jarvis at all times reserves the full right of admission and accepts no liability for any loss or damage that may result from the legal and reasonable exercising of such rights. Should Purple House at any time need to exercise this right, no reimbursements or refunds will be made in this regard.

Cancellations and No-shows

Cancellation Policy: If the cancellation is made more than 30 days in advance no cancellation fee will be due. If the guest communicates the cancellation between 30 and 15 days before the stay, a cancellation fee of 25% of the entire amount will be applied.

If the guest communicates the cancellation within 15 days and 1 day before the stay, a cancellation fee of 50% will be applied. If the guest fails to arrive, a cancellation fee of 100% of the entire amount will be applied. Changing dates of a reservation will be considered cancelling the original dates and is subject to the cancellation policy. We recommend that you take out insurance against cancellation due to unforeseen circumstances.

N.B.:

In these Terms & Conditions Purple House consists of the Purple House B&B on Jarvis Street, the self-catering cottage on Jarvis Street and the self-catering apartment on Loader Street. Sound Initiatives cc is registered in Cape Town under number 2010/021625/23.